Price-Matching

At Destify, we pride ourselves on being able to offer our clients the lowest rates available. That’s why, if you’ve found a lower rate than that which your agent offered you, we are happy to price-match. Price matches are not guaranteed, but please understand that every effort will be made to honor your request to get you the best possible rate. However, we reserve the right to deny the request if it does not meet the suppliers terms and conditions. Once a price match has been confirmed and validated, any additional changes or modifications will be subject to the current rates. Any requests sent after hours and on weekends may take up to 48 hours to process. Please note that in order to confirm the price match you will need to submit your deposit within 24 hours of your price match being approved.

When can I submit a price-match?

Make sure the following criteria are met when you are considering price-matching your rate:

I’ve met the above criteria, how do I submit a price-match request?

To submit a price-match request to your agent, you need to proceed to the checkout page of the website that offers the price you wish to price-match.

Once you are on this page, you need to take a screenshot that includes the following:

If you are price-matching a package that includes airfare, the screenshot must also include the following for both departure and return flights:

Example of a valid price-match screenshot (necessary elements marked in red):

How to Screenshot for Window OS Or Mac OS

Price Match Example

I’ve booked my stay and want to make a modification, what happens to my price match?

Price matching can only be done at the time of booking. If you have already secured your reservation with a Price Match and now want to make a modification, you will lose the price matched rate and your reservation will be adjusted to the current pricing at the time of the modification.

I’ve booked my stay and found a lower rate online, can I price match?

Price matching can only be done at the time of booking. If your reservation has been secured for 24+ hours, you would need to cancel your current reservation, resulting in a loss of the initial deposit amount. Then you will be able to create a new reservation, place a new deposit and submit your price match.

I’ve booked my stay WITH INSURANCE and found a lower rate online, can I price match?

Price Matching can only be done at the time of booking, when the initial deposit is placed. If you would like to price match after securing your booking, we would need to cancel your current booking which would forfeit the insurance you purchased on the reservation. If you wish to still have insurance, you can repurchase it on the new reservation at 75% of its original cost.
Please note that in order to confirm the price match with insurance you will need to submit the new insurance payment within 24 hours of your price match being approved.

Price matching is not allowed for groups with contracted rates. Some restrictions may apply (i.e. basic economy flights, non-refundable rates, special promotions, booking window too close to travel). Price matches are only approved at the time of making the original booking. If you need to make any modification to a price-matched reservation, you will be subject to the supplier’s current rate and any price match will be forfeited.

Let's Talk (800) 792-6898